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Strategic Customer Experience Design Course
Thomas Jefferson University
Advisory Panel Member
Chantelle St.
Head of Marketing & Community
Active Term: May 25, 2026 - May 25, 2027
Advisor Photo

Areas of Expertise

  • Your Customers
  • Their Experience Journey
  • Customer First Culture
  • Principles of Customer ​Relationship Building
  • Accelerate & Improve Decisions with Data

Professional Background

SHift Masters Sessions
Head of Marketing & Community

Chantelle St. Clair is a marketing leader, consultant, and advocate for creator wellbeing. Most recently, she led global marketing for Songtrust and Downtown Music Publishing, where she oversaw brand strategy, product marketing, and educational initiatives designed to help songwriters understand and collect their publishing royalties worldwide. She also served as President of CARE, an employee resource group dedicated to mental health awareness and support for workplace well-being. Chantelle is currently Head of Marketing & Community at SHiFT MasterSessions, a therapist-led psychoeducation app, and founder of St.Clair Creative, a marketing consultancy helping small businesses and mission-driven brands build systems that connect brand, product, and community. With over a decade of experience across music, creator industries, and social impact, she is passionate about building programs, communities, and resources that empower people both professionally and personally.

Contact Info

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