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Strategic Customer Experience Design Course
Thomas Jefferson University
Advisory Panel Member
Chantelle St.
CEO & Founder
Active Term: May 25, 2026 - May 25, 2027
Advisor Photo

Areas of Expertise

  • Your Customers
  • Their Experience Journey
  • Customer First Culture
  • Principles of Customer ​Relationship Building
  • Accelerate & Improve Decisions with Data

Professional Background

St.Clair Creative
CEO & Founder

Chantelle St.Clair is a creative strategist, marketing leader, consultant, and advocate for creator wellbeing. Most recently, she led global marketing for Songtrust and Downtown Music Publishing, where she oversaw brand strategy, product marketing, and educational initiatives designed to help songwriters understand and collect their publishing royalties worldwide. She also served as President of CARE, an employee resource group dedicated to mental health awareness and support for workplace well-being, as well as a brief role as Head of Marketing & Community at SHiFT MasterSessions, a therapist-led psychoeducation app. She is now the CEO and founder of St.Clair Creative, a creative strategy consultancy helping small businesses, creative entrepreneurs, and brands build systems that connect brand, product, and community. With over a decade of experience across music, creator industries, and social impact, she is passionate about building programs, communities, and resources that empower people both professionally and personally.

Program Badge
Strategic Customer Experience Design Course
Thomas Jefferson University

Contact Info

Contact the Advisor