Professional Background

Seasoned Quality Assurance and Operations leader with over 25 years of experience driving technical operations, incident management, and process optimization for complex, global environments. Known for establishing scalable operational frameworks, spearheading process automation, and fostering cross-functional collaboration to support business growth and efficiency. Proven ability to lead technical operations teams, streamline workflows, and serve as a strategic bridge between business and technical stakeholders, ensuring alignment with company objectives. Adept at fostering a proactive quality culture and operational excellence in rapidly evolving industries.